Biltmore Management Advisors
Fractional C-level operating partners for manufacturers and distributors.
BMA helps lower-middle-market companies make more money, cut costs, simplify the business, and free up leadership time. Our partners have run plants, warehouses, sales organizations, and whole companies—and they stay through implementation, backed by a business learning system that keeps what your company learns.
For manufacturers, distributors, and private-equity portfolio companies from $5M to $300M in revenue.
This is how we are different
Max Knowledge is a business learning system.
Most business software holds your data and sits there. Ours learns. Every app carries a knowledge base—where your company’s know-how lives—and Digital Helpers that read it while your people work. What the business learns today is at hand tomorrow, instead of walking out the door.
In your daily work
One question is answered across your records, your know-how, and your files at once—at the moment a decision is being made, not after a hunt through three systems.
Grow your sales
Faster quotes, disciplined follow-up, and lead scoring that keeps every opportunity moving. The pipeline stops depending on anyone’s memory.
Make more money
Margin discipline on every quote, cost of quality made visible, and cost that adds no customer value engineered out of the product.
Save you time
Digital Helpers take the basic, repetitive work—drafting, checking, chasing, reporting—so experienced people spend their hours on work only people can do.
What changes
Operators, not just advisors.
Growth gets stuck when spreadsheets multiply, systems stop agreeing, and experienced leaders spend their days chasing routine work. We work on the operation and the system together.
Grow the top line
Faster quotes, disciplined follow-up, clearer pricing, and a sales process the whole team can see.
Grow the bottom line
Same-day invoicing, less scrap and rework, better product costs, and fewer surprises at month end.
Free up time
Digital Workers handle routine drafting, checking, chasing, and reporting. People approve the work and own the outcome.
How BMA helps
Experience on the floor. A system that keeps what you learn.
BMA combines fractional and interim operating leadership with hands-on improvement work: VA/VE, Lean, Six Sigma, value stream mapping, SIOP, product configuration, and business-system implementation.
When software is part of the answer, the Max Knowledge Platform gives the work a durable home. It carries our own experience, too: the partners’ 731 years of operating know-how, distilled into the knowledge bases the system works from, at hand at the moment work is done. A full CRM and ERP, with complete knowledge bases and databases, is built into every app.
Digital Workers propose. Humans decide.
Digital Helpers train your people, watch cash and margins, spot trends, keep work on schedule, and find the next improvement. Microsoft Copilot answers questions from your own records. A named person approves every consequential change.
Core services
Help at the point where growth gets stuck.
VA/VE & cost extraction
Product value analysis and engineering, cost reduction, CPQ, and configurators for custom manufacturing.
Operations excellence
Value stream mapping, Lean and Six Sigma, SIOP, capital programs, plant improvement, and adoption on the floor.
Fractional leadership
Interim and fractional C-level operating partners, assessments, valuations, diligence, and value-creation roadmaps.
Max Knowledge Platform
Four products. One learning loop.
The platform is Sense → Decide → Act → Measure → Learn. It is built on Odoo and connected to Microsoft 365 with Copilot.
Max Sales and Marketing
Pipeline, campaigns, follow-up, quoting discipline, and a complete view of the customer.
Max Quality and VSM Tools
Quality methods, value stream mapping, image and video capture, and improvement work in one place.
Max MES with Improvement Tools
Production, operations, planning, quality, and improvement tools for the plant.
Max Business System
The owner’s system for the whole business, with unlimited seats and no implementation fee.
Customer pays Odoo and MS365 subscription fees directly, as well as data charges for LLMs.
The platform home is Gotbots.si — Gotbots.si by Chiles & Company.
Insights
Posts, newsletters, and media — all kept.
Everything published on this site stays published: our LinkedIn posts, every issue of The Enabling Layer, and the full video, graphics, and documents library.
Latest from LinkedIn
Recent posts from Christopher T. Chiles on operations and know-how.
The Enabling Layer
Newsletter issues and Thought Papers in one numbered series, newest first.
Videos & Images
The overview video, platform graphics, the Max* comic, and downloadable documents.