(828) 521-0297 sales@biltmorema.com LinkedIn
The Max_Knowledge System
Digital Teammates propose. Humans decide.

Fractional C-level operating partners for manufacturers and distributors

17 operating partners with 700+ years of combined experience, leading digital transformation, Lean and Six Sigma, VA/VE, company valuations and interim management.

The BMA advantage

Veteran-led. Middle and lower middle market specialists.

Operators, not just advisors — focused on lower middle market manufacturers, distributors, and PE portfolio companies in that band.

700+Years of combined experience
17Operating partners
$10M–$500MMiddle & lower middle market
100-dayRapid implementation pattern

From friction to flow

Why growth gets stuck — and how we help.

The friction of growth

  • Spreadsheet sprawl creates data silos and blocks automation as the business scales.
  • Digital-transformation programs stall without operator-led guidance.
  • Disconnected tools mean manual entry, lost context, and no single trusted picture of the customer.

Technology + expertise

  • 17 operating partners with 700+ years of combined experience, hands-on at C-level and in implementation.
  • Best-fit vendor software selected for your stack — Website, E-com, CRM, CPQ, ERP, PDM, MES, WMS, and more.
  • Digital Assistants & automation consulting — bots and digital workers where they fit; a human always approves.
  • BMA implements and stays through adoption — optional knowledge / operating layer when it fits (never exclusive).

How we engage software

Vendor software + BMA implementation

BMA sells and implements other vendors’ software. We are not a single-stack software company. We help you choose the right systems for each function, then put operators on the floor until they work — ERP, CRM, CPQ, e-commerce, MES, WMS, automation, and adjacent tools.

  • Website & E-commerce
  • CRM
  • CPQ / Configurator
  • ERP
  • PDM / CAD / CAM
  • MES
  • WMS
  • Automation
  • Digital Assistants

When an owned operating platform helps (for example Max_Knowledge, a Recursive Improvement Platform™ via Got Bots, or proprietary software), we treat it as one option among others — never the only stack. Max_Knowledge Module Pack modules include Max_Strategy, Max_Leadership, Max_Intelligence (competitive analysis), Max_Product_and_CPQ (LIVE), Max_Sales, Max_Lean_Six_Sigma, Max_Learning, Max_Reliability_CMMS, and Max_People.

Services

Where we engage.

Full services →

Digital Assistants & automation consulting

Bots and Digital Assistants for sales, service, and prospecting; workflow automation for digests, pipeline reviews, and meeting prep. Multi-vendor selection + BMA implementation. A human always approves.

VA/VE, product & cost extraction

Product Value Analysis and Engineering (typically 10–25% product-cost reduction), CPQ and configurators for custom manufacturing, product pipeline, private branding and GTM.

Multi-vendor digital transformation

Stack design and delivery — Website, E-com, CRM, CPQ, ERP, PDM, CAD/CAM, MES, WMS, plus automation and integration. Best-fit vendors; BMA implements.

Product configuration & CPQ

Configure-price-quote and product configurators for custom manufacturing — quote turnaround compressed from days to minutes.

Ops excellence & CI

Value stream mapping, S&OP, Lean / Six Sigma, CapEx and plant programs — operators on site through adoption.

Assessment, M&A & fractional leadership

Valuation, value-creation roadmaps, diligence, and go-to-market — plus fractional or interim C-level seats when needed.

Industries

Where our partners have run the business.

All industries →
Aerospace Automotive CPG Food / Beverage Industrial Distribution Building Products Packaging Chemical Distribution Healthcare Glass / Ceramic QSR Architectural & Custom Retail / Big Box

Engagement patterns

A pattern of operational work.

Generic capability cards — no client logos; no quantified results beyond what is already public-pattern language.

Flooring distributor

Warehouse & ERP

Remapped warehouse flow with SKU analysis; implemented inventory management and an ERP platform.

Industrial manufacturer

Digital transformation

Deployed CRM, CPQ configurator, and e-commerce for a manufacturer with a broad SKU catalog.

PE portfolio company

100-day improvement

Rapid improvement plan: Lean manufacturing, OPEX reduction, and digital stack implementation.

Building products

Sales enablement

Integrated CRM, product configurator, and quoting — quote turnaround cut from days to minutes.

Work examples

The Max_ apps we implement.

Built and delivered by 17 operating partners with 700+ years of combined experience. Digital Teammates propose. Humans decide.

Max_Knowledge

SORI™ system of record intelligence: connects your ERP, CRM, inboxes and spreadsheets so teams decide faster.

View Max_Knowledge →

SORI™

System of record intelligence that puts your company's knowledge to work alongside your existing or a reasonably priced system of record.

View SORI™ →

Max_Strategy

Strategy as an operating system: workshops, monthly KPI reviews and named owners.

View Max_Strategy →
Max_Lean_Six_Sigma home screen

Max_Lean_Six_Sigma

Lean, Six Sigma and continuous improvement tools to find waste and fix it on the floor.

View Max_Lean_Six_Sigma →

Max_Product_and_CPQ

Product configurator and quoting for manufacturers, connected to your existing or a reasonably priced system of record.

View Max_Product_and_CPQ →

Max_Reliability_CMMS

Reliability and CMMS: assets, work orders and downtime, alongside your existing or a reasonably priced system of record.

View Max_Reliability_CMMS →

Max_Learning

Free download: distilled wisdom from public literature, plus a Learning & Teaching Agent. A person approves.

View Max_Learning →

Videos & Images

Watch the SORI™ overview and browse Max_Knowledge and Digital Teammates graphics, each with a permanent link to share.

See Videos & Images

Ready to talk through a challenge?

Start with a conversation about the business, the systems, or the seat you need filled. Lead notifications go to sales@biltmorema.com.