Biltmore Management AdvisorsFractional C-level operating partners

Max Knowledge Platform

A digital knowledge and learning loop for the whole operation.

Sense → Decide → Act → Measure → Learn. Max Knowledge is a business learning system: it turns daily work into knowledge the next decision can use, instead of holding your data and sitting there. Its full product home is Gotbots.si — Gotbots.si by Chiles & Company.

Built into every app

The two differences are structural.

Full CRM and ERP

A full CRM and ERP, with complete knowledge bases and databases, is built into every app. Customer holds the full code and controls the database, knowledge bases, and Digital Workers.

Digital Workers & Digital Helpers

Microsoft Copilot answers what you ask from your own records. Digital Helpers live in the numbers—training, monitoring, alerting, and handling basic, repetitive work. People approve consequential changes.

How it learns

Knowledge in. Intelligence out.

The learning is not a feature bolted on. It is how the system is put together: a knowledge base where the company’s know-how lives, and Digital Helpers that read it while people work.

Research becomes knowledge. Knowledge becomes intelligence.

Research sitting in a tool or an inbox has to be found again every time it is needed. Captured in the knowledge base, it becomes knowledge the whole company can use. Put to work by a Digital Helper at the moment a job is being done, it becomes intelligence.

The daily learning loop

Every day, the work is reviewed and what was learned goes into the knowledge base. The system works smarter the next day. Experience compounds inside the business instead of walking out the door at night.

Your rules, in the open

The Digital Helpers’ instructions and guardrails live in the knowledge base—where you can read them and change them. Digital workers propose. Humans decide.

Built fast. Kept clean.

A knowledge base only helps if it is current and orderly. We build them with tools made for the job: built quickly and efficiently at the start, then kept very clean as they grow.

One question, answered across everything.

Ask one question and the Digital Helpers answer across your structured records, your written know-how, and your company files at once. We have not found another system that can do this. It is the ability behind the natural-language configurators we have built—for hollow metal doors and frames, for boats, and for custom rugs—where a customer describes what they need in plain words and the system works out the rest.

Products

Start with the problem in front of you.

Grow revenue

Max Sales and Marketing

$299/month

Sales pipeline, marketing, follow-up, lead scoring, quote discipline, forecasting, and e-commerce in one working surface.

A full CRM and ERP, with complete knowledge bases and databases, is built into every app.

Improve quality

Max Quality and VSM Tools

$499/month

SPC, capability, Pareto, fishbone, 5 Whys, FMEA, 8D, A3, cost of quality, value stream mapping, and image and video capture.

A full CRM and ERP, with complete knowledge bases and databases, is built into every app.

Run the plant

Max MES with Improvement Tools

$1,999/month

Production, work centers, operations, planning, quality, reliability, and the improvement toolkit in one system for manufacturing.

A full CRM and ERP, with complete knowledge bases and databases, is built into every app.

Run the business

Max Business System

$3,999/month

The owner’s system across sales, operations, people, money, service, quality, projects, and learning—unlimited seats and no implementation fee.

A full CRM and ERP, with complete knowledge bases and databases, is built into every app.

Customer pays Odoo and MS365 subscription fees directly, as well as data charges for LLMs.

Foundation

Built on Odoo. Connected to Microsoft 365.

Odoo is the foundation and system of record. Microsoft 365 and Copilot connect the platform to the mail, files, meetings, and people your team already uses.

BMA is an Odoo partner firm. We design around Odoo’s established models rather than inventing a parallel database.

What the customer controls

  • The full code
  • The database
  • The knowledge bases
  • The Digital Workers
  • Every approval that changes a record

Start with the number you want to move.

Bring one operating problem—quote turnaround, days to get paid, scrap, schedule performance, or a leadership seat that needs covering.

Book a complimentary 30-minute discovery session